Who are we?
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
What personal data do we collect?
When you open a Trade account, we ask you for your name, address, contact telephone number, email address.
Why do we collect this information?
We will use your information to, process your order and to send you your goods. We may also send you an invoice via email and we may use your telephone number to contact you regarding your delivery or collect an order. We require this information in order to process your order, deliver your goods and fulfil our contract with you. By opening an account with us, you will be added to our monthly promotional program.
What do we do with your information?
Your information is stored in our secure server system which is based with the European Union. We do not use the information you provide to make any automated decisions that might affect you.
How long do we keep your information for?
When you open an account with us, we will keep your information as long as you trading with us and we can delete your account on your request.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request by email, post or telephone, please use the contact information provided above.
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner's Office